Our Impact

HRE4U became a Community Interest Company in November 2025, but the project has been offering free, human mental health support online since 2020. It began as a quiet one person effort built in late nights and spare moments, and it has grown into a calm space where people can find reassurance, grounding and simple explanations that make sense when life feels heavy.

We believe in being open about the difference our work makes. We keep things simple. We do not collect personal details or track anyone as an individual. We only record anonymous visitor numbers so we can understand how often our support is being used and which parts of the site people rely on most.

This helps us stay responsive, transparent and community focused as we grow.

Why We Track Impact

We want to know how people are using HRE4U so we can keep improving it. The numbers below tell us:

• how many people are reaching out for support
• which topics are most needed
• what times of day people turn to us
• how demand changes through the year

These figures help us understand real need in the community and guide us as we build towards our long term plan.

Our Impact: July 2026

July was another important month for HRE4U as we continued to grow both online and within our local community. Throughout the month, people viewed 33,455 pages across our website while our community café, wellbeing events and practical support services continued to provide calm, welcoming support to those who needed it.

Across four community café sessions we recorded 21 attendances, welcoming both familiar faces and people visiting HRE4U for the first time. Alongside this, we delivered three free wellbeing events, attended by 35 people, giving local people more opportunities to connect, learn new skills and improve their wellbeing.

Practical support remained at the heart of everything we do. During July we issued four foodbank vouchers, two energy vouchers, completed two outreach visits for people unable to attend in person and made a referral to Housing Options. We also welcomed specialist providers into our community café, with Sefton at Work supporting seven people and Maria Fogg Family Law supporting six people, making professional advice more accessible in a familiar and supportive environment.

July also marked an exciting step forward for HRE4U's future. We began discussions with four additional organisations about bringing even more specialist support into our community café, including money and benefits advice, cancer support, emergency housing support and community technology support. These partnerships will help us continue developing HRE4U into a place where people can access a wide range of support under one roof.

Behind the scenes, our volunteers continued to make everything possible. During July, 66 volunteer hours were contributed to HRE4U and we were delighted to welcome two new volunteers to the team as we continue preparing for future growth.

Across July:

• 33,455 website page views
• 4 community café sessions
• 21 café attendances
• 3 wellbeing events delivered
• 35 event attendees
• 7 people supported by Sefton at Work
• 6 people supported through Maria Fogg Family Law
• 4 foodbank vouchers issued
• 2 energy vouchers issued
• 2 outreach visits completed
• 1 referral to Housing Options
• 66 volunteer hours contributed
• 2 new volunteers joined HRE4U
• Discussions opened with 4 new specialist support providers

As HRE4U continues to grow, our priority for August is expanding our volunteer team. Demand for our community café, events and practical support continues to increase, and recruiting more volunteers will allow us to safely welcome more people while maintaining the calm, compassionate support that HRE4U is known for. Every visit, conversation and referral represents someone taking a positive step forward, and we remain committed to ensuring that support is free, accessible and available whenever it is needed.

How We Count Website Activity

We use anonymous website statistics to understand general activity across HRE4U. A page view is recorded when someone opens a public page on the website. Internal administration pages and other technical requests are not included in the figures we publish.

We do not use this information to identify people or build personal profiles. It helps us understand how often our online support is being used and which resources people rely on most.

What Comes Next

Our community café continues to grow alongside our online support, offering a free, welcoming space where adults can drop in without pressure, judgement or the need for a referral. Visitors can enjoy a warm drink, access practical support, speak to someone or simply spend time in a calm and friendly environment.

Alongside the café, our free wellbeing events continue to bring people together, while partnerships with organisations such as Sefton at Work and Maria Fogg Family Law are making specialist support easier to access. We are also in discussions with additional organisations to further expand the range of support available through HRE4U.

As demand continues to grow, our priority is expanding our volunteer team. Welcoming more volunteers will allow us to safely support more people, introduce new services and continue building HRE4U into a place where people can access practical and emotional support under one roof.

Our goal remains simple: to make sure nobody has to struggle alone, whether they find us online or walk through the café door.

Staying Transparent

Impact is not about big claims. It is about showing what is real. Each month we will update this page with the latest activity so anyone can see how HRE4U is being used and how the work is growing.

All figures are anonymous, simple and honest.

Questions About Our Figures?

The figures shown on this page are taken from our website analytics and internal reporting systems. If you would like more information about how these numbers are collected, calculated or reported, please contact us at hello@hre4u.co.uk.

We believe impact should be measurable, understandable and open to scrutiny.