Contact HRE4U | Get in Touch for Questions and Support

Email Us

Feel free to drop us a line for support, inquiries, or sharing your story.

Email: hello@hre4u.co.uk

ChatBot (Recommended)

Available 24/7. You can remain anonymous

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A simple way to message us. Not a crisis service and not monitored 24/7.

Message us

Connect With Us On Social Media

Follow and message us on our social media channels. You can find them below.

Frequently Asked Questions

What information do I need to provide when contacting you via email?

When you drop us an email, just include the details necessary to answer your questions—no need for any formalities. Please keep your personal info, like your address or workplace, to a minimum for privacy reasons. If we need to know where you’re writing from, just the city will do. Want more details on how we protect your info? Check out our Legal page!

How confidential are conversations?

Our conversations through the chatbot are highly confidential. We don’t save chats or any related information unless you specifically request us to do so. For a full understanding of when and why we might need to share your information, please refer to our ‘When We Might Need to Share Your Information’ section in our safeguarding policies.

What should I do if I'm in immediate crisis and need urgent help?

If you’re in a mental health emergency and need urgent help, we at HRE4U are not equipped to provide immediate crisis support. However, we urge you to visit our Urgent Help page for guidance and resources to ensure your well-being.

Can I remain anonymous when using your contact methods?

You can stay completely anonymous when using our chatbot to ask questions or discuss your concerns without providing any personal details.

What can we talk about?

Feel free to bring up any concerns or questions you have about mental health, finding resources, or getting support. Whether it’s a specific question or a broad topic, we’re here to help guide you through.

What if I don't know how to ask?

If you're unsure how to phrase your question or describe what you're feeling, just start with what you know. Our team is trained to help you clarify your thoughts and guide the conversation to understand and address your needs. You can find more tips here.

How can I follow up on my inquiry if I don’t receive a response?

If you haven't received a response to your inquiry within the expected timeframe, please email us for an update Email: hello@hre4u.co.uk.

How can I report technical issues?

You can report any technical issues with our website or chatbot by using the feedback button at the bottom of each page.

Are the services mentioned on HRE4U affiliated with your platform?

No, the services mentioned on HRE4U are not affiliated with our platform. We are an independent entity providing information and signposting to various resources.

How quickly can I expect a response after contacting you?

When you contact us, you'll receive an automated response confirming your message and providing an estimated wait time for a reply. This helps set expectations right from the start.

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Email Us

ChatBot (Recommended)

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